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  • Purchase confirmed artworks will be delivered within 24-48 hours in Ulaanbaatar city. In exceptional circumstances, an extension of this period may be required, in which case customers will be notified via their registered e-mail.
  • Free delivery areas within Ulaanbaatar city: South: Zaisan North: 32 Toirog West: 5 Shar East: Officer
  • Delivery outside the above areas will incur additional costs and such costs will be the responsibility of the customer.
  • Delivery may be delayed indefinitely due to reasons beyond the control of www.arty.mn, such as force majeure or the decision of an authority. In this case, the order cannot be canceled.
  • Delivery of local orders will be delivered to the vehicle recommended by the customer. Additional transportation costs from Ulaanbaatar to the local area will be borne by the customer.
  • International deliveries will be made by DHL and special order charges may apply depending on region and artwork. Invoices for additional payments will be sent by registered e-mail after receipt of payment for the artwork. In this case, the customer will be responsible for additional shipping costs.
  • For orders placed outside of Mongolia, there will be a need to pay additional taxes and fees such as customs duties in some recipient countries, so www.arty.mn will not be responsible for such taxes and fees, and the customer will be fully responsible for paying it upon receiving the work.
  • Purchasers are advised to contact their customs office for information on their country's import taxes and applicable additional taxes.
  • Confirmed purchases will be delivered only to one registered address.
  • The customer can send the purchased artwork to their loved ones in a special package as a gift.
  • When receiving the artwork, the customer shall check the size and completeness of the artwork and sign the delivery form.
  • If the customer is not available at the specified address at the time of delivery, the customer will be responsible for additional delivery costs.